Transparency & FAQ
Who we are, and how your gift is used.
You deserve to know exactly who you're giving to. Here is how we are set up, how gifts are allocated, and the answers to what donors ask most.
Transparency
We believe in showing, not just telling.
How gifts are used
- Animal care & rescue programs[XX]
- Operations & administration[XX]
- Fundraising[XX]
[reporting period] [link to annual / financial report]
Who we are
- Legal name
- [legal entity name]
- EIN / charity registration number
- [registration number]
- Status
- [e.g. registered charity / non-profit status]
- Address
- [registered address]
- Where we work
- [cities / regions where you operate]
- Contact
- [contact email]
The people behind WE SAFE PET
[Short, true bio: why you started rescuing and what you do day to day]
Proof, not promises
[How you show donors where gifts go: e.g. receipts, delivery photos or video updates]
[link to receipts / updates page]
Questions donors often ask
Is my donation secure?
Yes. The payment form is Stripe's, a PCI-compliant payment provider, displayed right on the donation page. Your card details go straight to Stripe — WE SAFE PET never sees or stores them.
Where does my money go?
Your gift supports the care of animals in need — such as food, veterinary treatment, shelter and rescue work. See the Transparency section for how funds are allocated.
Is my donation tax-deductible?
[Add your tax-deductibility statement — it depends on your registered status and country]
How do I cancel or change my monthly gift?
You can stop or change a monthly gift at any time. Just contact us at [contact email] and we'll take care of it — or use the link in your Stripe receipt email where available.
Will I get a receipt?
Yes. Stripe emails a confirmation for every successful gift, to the address you give us on the second step. If you need a formal donation receipt, contact us at [contact email].
Why do you ask for my name and email before payment?
So we can send your receipt and, if a payment fails or you get interrupted, help you finish. We store them with your gift and use them for nothing else. See our Privacy Policy.
Can I get a refund?
If you gave by mistake, please contact us as soon as possible. See our Refund Policy for details.
Which currencies and payment methods can I use?
You can give in US dollars, euros or British pounds. The payment methods available to you — such as cards and digital wallets — appear in the payment step based on your device and region.
Can I make a larger gift or donate as a company?
Absolutely, and thank you. For gifts above $5,000 or corporate partnerships, contact us at [contact email].